Hartwell Inflatables is a family-owned bounce house rental business in Columbia, South Carolina. This policy explains what information we collect through hartwellinflatables.com and our ads, and what we do with it.
Information you give us
When you submit the Check Your Date form, send us a message through an ad, or call, text, or email us, we collect the details you provide. That can include your name, email address, phone number, event date and time, event address or ZIP code, type of event, preferred inflatable, number and ages of children, setup surface, and any notes you add.
How we use it
- To reply to your availability request and confirm details for your event
- To prepare your rental agreement and deliver and set up your rental
- To follow up about your booking, including reminders and a request for feedback afterward
- To keep basic business and tax records
We do not sell your personal information, and we do not add you to a marketing list unless you ask us to.
Services that help us run the site
- Netlify hosts this website and receives form submissions on our behalf.
- Zoho Mail provides our business email, where form requests and your messages are delivered.
- Google Fonts supplies the typefaces on this site. Your browser requests the font files from Google when a page loads.
These providers process information only so they can deliver their service to us.
Advertising and measurement
We may advertise on Facebook and Instagram and may use the Meta Pixel on this site. The pixel uses cookies or similar technology to tell us whether people who saw an ad visited the site or submitted a request, and to show our ads to people who have visited. If you submit a lead form inside Facebook or Instagram, Meta shares the details you enter with us so we can respond. You can manage ad preferences in your Facebook and Instagram settings, and you can block cookies in your browser.
How long we keep information
We keep request and booking details for as long as needed to serve you and to meet our record-keeping obligations. You can ask us to delete an availability request that did not become a booking at any time.
Children
Our website is intended for adults planning events. We do not knowingly collect personal information from children. The form asks for the number and age range of children attending only so we can recommend the right inflatable.
Your choices
To see, correct, or delete the information we hold about you, email meredith@hartwellinflatables.com or call or text 803-543-9202.
Changes to this policy
If we change this policy we will post the new version on this page with a new date.
Contact
Hartwell Inflatables
Columbia, South Carolina
meredith@hartwellinflatables.com
803-543-9202